What comes to mind when you think of 5-Star Service? Hotels? VIP Access? Upscale spas? How about a dentist's office?
Due to the nature of our fast-paced automated world, the dentist office is one of the few places left that you can go and still have a real human-to-human experience. Unfortunately, not everyone sees the dentist's office in a positive light. We’re here to change that. Here at Norge, we believe that you should experience 5-star service from the moment you walk through the door.
Providing a relaxing environment is one of the first steps to a memorable dental experience. Our office doesn’t feel like the typical “cold” dentist's office. With an inviting staff welcoming you in by name, and a relaxing lounge complete with a waterfall, our patients say it feels more like a spa.
Easing dental anxiety is also a large part of providing a relaxing environment. We don’t let you say “ahhh” without hearing your story first, and answering any questions you have about treatment.
When Dr. Timothy K. Johnston opened his practice fresh out of dental school in 1989, he immediately knew that he wanted to separate his practice and the experience he would soon provide from the rest. He opened with one dental chair and one employee. Today, he’s turned Norge Dental Center into a 5-star dental experience for patients in the Williamsburg area.
With a total of 16 dental chairs, 5 dentists under one roof, and a total of 37 employees. Dr. Johnston also teaches other business owners how to apply this same level of high quality customer service in their business. You can check out his book on 5-star service, “Ring Bell for Service?: Never Force Your Customers to Get Your Attention, When You Should Already Have Theirs!”
“If you never leave your customers ‘ringing the bell for service,’ you will have extraordinary success!” - Dr. Johnston
In addition to providing a relaxing environment for the adults, we created an entire wing dedicated to the kids of Norge and the experience we provide to ease their fears of the dentist office. We combine a fun environment with education to get them excited about coming to their next checkups and cleanings! Plus, they get to meet Douglas, the Tooth Fairy’s Favorite Pet Monster.
To experience the Norge 5-star difference for yourself, call our office to book your first appointment. We can’t wait to meet you, and help you achieve the smile of your dreams! (757) 231-7080
Halloween is just around the corner, and the celebrations have already begun. From fall festivals and trunk-or-treats to school parties and more, there’s no shortage of ways to show off your amazing costume—and of course, load up on candy! 🎃🍬 For kids, trick-or-treating is the ultimate Halloween thrill, but for parents, all those sweets pose a challenge. Balancing the fun and dental health can be tricky. With a few proactive steps though, it’s totally doable. Here are five simple tips to keep Halloween happy—without letting it get too scary for your teeth.
Read MoreHave you heard? September is National Gum Care Month, which means now is as great a time as any to brush up on your gum care routine. When you think about a healthy smile, you probably think of your teeth. It turns out, however, that your gums are just as important. In this guide, we’ll dive into why gum health matters, how to stay on top of it, and what to do if you have a gum issue.
Read MoreAh, hormones. They don’t really get the best rap, do they? Just the word calls to mind moodiness, acne, postpartum depression, and night sweats. But did you know that hormones also affect your mouth, too? Yep, that’s right—even your teeth aren’t immune from the impact of hormones on your body. Luckily, with a little foresight and extra love, your oral health doesn’t have to suffer just because Aunt Flow came to town. Read on to see how your mouth and your hormones are connected, which hormonal triggers to watch out for, and what to do to keep smiling, no matter your age or stage of life.
Read MoreWhether you’re new to the Williamsburg area, or new to the Norge Dental family… we welcome you to a new dental experience. We are so thankful you are here.
call (757) 564-0804
