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Why You Should Expect Top-Notch, 5-Star Service From Your Dentist

What comes to mind when you think of 5-Star Service? Hotels? VIP Access? Upscale spas? How about a dentist’s office?  Due to the nature of our fast-paced automated world, the dentist office is one of the few places left that you can go and still have a real human-to-human experience. Unfortunately, not everyone sees the dentist’s office in a positive light. We’re here to change that. Here at Norge, we believe that you should experience 5-star service from the moment you walk through the door. Providing a relaxing environment is one of the first steps to a memorable dental experience. Our office doesn’t feel like the typical “cold” dentist’s office. With an inviting staff welcoming you in by name, and a relaxing lounge complete with a waterfall, our patients say it feels more like a spa.  Easing dental anxiety is also a large part of providing a relaxing environment. We don’t let you say “ahhh” without hearing your story first, and answering any questions you have about treatment. When Dr. Timothy K. Johnston opened his practice fresh out of dental school in 1989, he immediately knew that he wanted to separate his practice and the experience he would soon provide from the rest. He opened with one dental chair and one employee. Today, he’s turned Norge Dental Center into a 5-star dental experience for patients in the Williamsburg area.  With a total of 16 dental chairs, 5 dentists under one roof, and a total of 37 employees. Dr. Johnston also teaches other business owners how to apply this same level of high quality customer service in their business. You can check out his book on 5-star service, “Ring Bell for Service?: Never Force Your Customers to Get Your Attention, When You Should Already Have Theirs!” “If you never leave your customers ‘ringing the bell for service,’ you will have extraordinary success!” – Dr. Johnston In addition to providing a relaxing environment for the adults, we created an entire wing dedicated to the kids of Norge and the experience we provide to ease their fears of the dentist office. We combine a fun environment with education to get them excited about coming to their next checkups and cleanings! Plus, they get to meet Douglas, the Tooth Fairy’s Favorite Pet Monster. To experience the Norge 5-star difference for yourself, call our office to book your first appointment. We can’t wait to meet you, and help you achieve the smile of your dreams! (757) 231-7080 

Coronavirus Update: Williamsburg Virginia

As the Coronavirus COVID-19 Outbreak unfolds, we want to assure you that we are closely following all recommendations from the VDA (Virginia Dental Association) and ADA (American Dental Association).  Your safety and health is the most important concern to us. For the time being, our office hours will remain the same. We will, however, ONLY be seeing patients for dental emergency appointments. We will also be working with a very limited amount of employees to limit interaction. Our main goal is to serve you safely! ALL routine cleaning and preventive appointments will be rescheduled for at least the next 2 weeks. We are working diligently to contact all patients individually via phone to get you rescheduled. Social distancing is encouraged by: Asking patients to wait in their cars until their appointment. We will call you from inside the office when your doctor is ready to see you. Asking patients to not bring children or others along (unless patient requires a driver) Possibility of contamination is reduced by: All common areas (including door knobs) will be disinfected frequently. Hand sanitizer and soap is available. At the beginning of each dental appointment: Patients & staff will be required to wash hands Temperature of each patient will be taken Patients will be asked to rinse with antimicrobial rinse Patients will be encouraged to wash hands before leaving our office Please, call to reschedule your appointment if:  You feel ill (running a fever, have a cough or trouble breathing) You have traveled internationally in the past 2 weeks You have been in contact with individuals who are confirmed to have COVID-19. You have an underlying health condition that puts you at higher risk for getting COVID-19. There are still a number of variables and unknowns, but this proactive measure is aimed to limit the spread and keep patients and practitioners safe. Right now, our priority is to do our part to decrease the rate of transmission. Many of you have heard on the news in recent days of the importance of “flattening the curve” to prevent our health care system from being overwhelmed. If we can decrease the number of patients who require ICU care over the next several weeks, we will have done our part. We want to thank you for letting us serve you and also for trusting us with your dental needs. Dr. Timothy Johnston & Staff 

Dentistry From The Heart Cancelation Notice

“Dentistry from the Heart,” which was scheduled for Saturday, March 21, has been cancelled due to concerns about coronavirus.  For the past 8 years, the event has provided thousands of local James City County patients with free cleanings, extractions or fillings – and we are cancelling the event only after careful consideration. While we are disappointed to have to make this decision, we are also confident that putting safety first is the right thing to do.  In the past, “Dentistry from the Heart” has brought together dozens of hygienists, dental assistants, dental professionals and volunteers donating their time and resources in order to provide thousands of dollars in free dental care and much needed relief to people in need in the community. But as you might imagine, this creates a high-density environment where patients and staff are all in close quarters. At a time when coronavirus is spreading quickly, we believe it’s prudent to cancel rather than risk the health of our patients. We hope to resume this event in 2021 because it is an important service to our community that we have been committed to for the past 8 years.  The CDC has provided information about what you can do to prevent the spread of coronavirus. Please take a look at these resources – and take care.  Steps to Prevent Illness Frequently Asked Questions and Answers Frequently Asked Questions and Answers   

What Your Dental Hygienist Wants You To Know Before Your Appointment

You’ve probably spent your fair share of time with a dental hygienist. After all, they are usually the ones to meticulously clean your teeth, apply fluoride treatments, and assist your dentist in various procedures. Here at Norge Dental, we are pulling back the curtain and sharing what they want you to know before arriving at your appointment. With years of experience under their belts, they’re here to answer your burning questions, ease your anxiety about procedures, and help you maintain a healthy beautiful smile! Here’s 3 Things Your Dental Hygienist Wants You To Know Before Your Appointment: If you don’t floss regularly, but decide to the morning of your dentist appointment, we know. (You can’t hide those bleeding gums from us!) The good news is that we practice shame-free dentistry here at Norge Dental Center. So instead of shaking our heads, we’ll show you the best techniques to flossing your teeth and how to incorporate it into your routine. Soon, flossing will become a daily habit, and you’ll have healthier gums in no time! Speaking of floss, string floss works better than floss picks because it hugs the side of your teeth. With that being said, any floss is better than no floss. X-rays are important. The need for x-rays is dependent on several factors, including: present oral health, your age, your risk for disease, and any signs and symptoms of oral disease. Children often need more frequent x-rays than adults because their teeth are still developing, and your dentist will want to make sure their jawline and adult teeth are coming in nicely, free from tooth decay. If you, or a member of your family is new to Norge Dental Center, we’ll want to get initial x-rays to set a baseline for the future and confirm your current oral health status. If you are pregnant, please let us know at the beginning of your appointment. While we use a leaded apron for every patient during x-rays, it’s important for your dentist to know if you are pregnant, or could be. Fluoride is beneficial to BOTH children and adults. It’s “nature’s cavity fighter” and helps rebuild weakened tooth enamel. Each time that you brush your teeth with a toothpaste that has fluoride as an ingredient, or use other dental products that have fluoride in them, you’re helping to rebuild the damage to our teeth caused by the acidic drinks/foods we consume.    Did you know that for the past 70 years fluoride has been added to public water systems to help prevent cavities? Encourage your children to drink more water. Not only is it better for their diet, but it’s also better for their pearly whites! If you have any questions about an upcoming appointment, please give our office a call at (757) 231-7080. 

The Toothbrush, Mouthwash & Floss Dentists Love

With new dental products showing up what seems like daily on shelves everywhere, it can be overwhelming to decide on what toothbrushes, mouthwashes, and floss is best for you and your family. Don’t worry, our team at Norge Dental Center is here to help! Just like how you keep a running list of favorite recipes on your Pinterest board, we keep a list of various oral health products that we love and recommend to our patients. Below you’ll find our recommendations for toothbrushes, mouthwashes and floss brands. Note: We love electric toothbrushes because they have an in-handle timer to keep you brushing the full two minutes. Sometimes when we’re in a hurry to get out the door it’s easy to cut our brushing and/or flossing time short. Electric toothbrushes hold us accountable for our oral health. Toothbrush Recommendations #1: Philips Sonicare ProtectiveClean (4100, 4700) Built with two cleaning modes and three intensity levels, this toothbrush provides the superior deep clean you’re looking for while being safe on gentle areas. #2: ORAL-B PRO 5000 This toothbrush has 5 Cleaning Modes, a pressure sensor to tell you when you’re pushing down to hard on your gums and has an in-handle timer to let you know when to switch areas of your mouth.** #3: quip Electric Toothbrush + Subscription quip provides electric toothbrushes that start at $25, and don’t require any cords. Each toothbrush has a battery that lasts 3 months, and comes with a refill of a brush head, toothpaste & floss every 3 months.** Mouthwash Recommendations #1: ACT® Kids Anticavity Fluoride Rinses Available in 3 flavors without the burn of regular mouthwash, these rinses are specifically formulated for kids with the maximum amount of fluoride to help protect against cavities.** Floss Recommendations #1: Oral-B Glide Pro-Health Floss While helping to prevent gingivitis by eliminating plaque, it slides easily between tight spaces and provides cool, clean feeling each time you floss.** #2: quip Floss With a sleek design, this pre-marked for the perfect length floss expands to help you clean between teeth by showing the areas that have already been used.** **Indicates the product or certain mentioned flavors have the ADA Seal of Acceptance. Since “analysis paralysis” is a real thing, we’re providing you with solid recommendations for you and your family’s oral health. Speaking of, have you booked your family’s cleanings for 2020 yet? Remember to get those on the calendar every six months to maintain optimum care. Give us a call today to book your appt (757) 941-7682 Want to read more about “analysis paralysis”? Check out this TED Talk Video by Psychologist Barry Schwartz on The Paradox of Choice. 

9th Annual Dentistry From the Heart Event

On Saturday, March 21st 2020 Norge Dental Center will be hosting our 9th Annual Dentistry From the Heart event. Our team will be providing the first 200+ patients with a free cleaning, extraction or filling. Eligible to patients age 18+ only. We will have dozens of hygienists, dental assistants, dental professionals and volunteers donating their time and resources in order to provide thousands of dollars in free dental care and much needed relief to people in need in the community. Patients are asked to arrive early as the event is a first come first serve basis. Event registration will begin at 8:00am and patients will be seen through 4:00pm that day. Patients are also encouraged to dress appropriately for the weather, to bring a chair, blankets, water, snacks, etc. as they may be waiting outside to be seen. For more information about the event please connect with us on Facebook: Event Link or contact us at 757-564-0804. Event Title: 9th Annual Dentistry From the Heart Event Date & Time (Begin to End): March 21, 2020 8am-4pm Location: Norge Dental Center 

Why We Practice Shame Free Dentistry at Norge Dental Center

What is “Shame Free Dentistry” and why do we practice it? Have you ever found yourself putting off a dentist appointment because you were afraid of being judged by the state of your teeth? Perhaps it’s been a while since you’ve received any treatment, and you’re embarrassed for anyone to know? Unfortunately, those are common fears associated with the dentist’s office, but we’re here to flip the script. Norge Dental Center is a shame-free, judgment-free zone! No matter how long it’s been, our goal is to help you regain and maintain optimum oral health. Good oral health not only improves your overall quality of life, but it also reduces your risk for heart disease. Even the office of the Surgeon General (part of the U.S. Department of Health and Human Services) has emphasized the importance of oral health, sharing that the “mouth is the center of vital tissues and functions that are critical to total health and well-being across the lifespan.” Taking care of your oral health is taking care of your body, too. It’s important to visit the dentist on a regular basis for cleanings and checkups to ensure your oral health is in tip-top shape. But exactly how often should you go? There’s no one size fits all answer in terms of treatment, but we recommend a cleaning two times each year. The best time to get that first cleaning is right now. You’ll find that we don’t judge based on what your care has looked like in the past. We’re here to help get you back on track so you can feel confident in your smile again, live your best life without oral pain or discomfort and actually enjoy a dentist appointment for once. How do we do this? We understand that dental anxiety is REAL, so we take extra special care to ensure all of your concerns are addressed before we begin any treatment. You won’t say “ahhh” before we hear your story first. The experience we provide at Norge is unlike anything else. From our lavender scented eye shades to the soothing music we provide, you might find yourself questioning whether you’re at the dentist’s office or at the spa. We even offer conscious sedation for those with higher levels of anxiety to ensure you’re comfortable during your cosmetic or restorative treatment. Sound like something you’d like to experience for yourself? Call our office directly at (757) 941-7682 to book your FREE Smile Consultation. This 30 minute consultation gives you a chance to speak freely with one of our knowledgeable dentists about your concerns, expectations and hopes. We can share some remarkable before and after photos with you, and and you will receive up-front pricing information based on the recommended treatment plan. Once you and your dentist agree on a plan, you can get started immediately (or feel free to get a second opinion). You’re under zero obligation. Experience the difference at Norge Dental Center for yourself, and you’ll be on your way to a...
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How Your Dentist Can Help With Headaches & Jaw Pain (TMJ)

If you experience frequent headaches in your everyday life, it’s time to take a closer look because having a headache multiple times per week may not be something you have to live with. Very often, your jaw could be the culprit. Temporomandibular joint and muscle disorders (TMJ disorders) affects 15% of Americans, and could be the reason you’re experiencing the following symptoms: -frequent headaches -jaw pain -clicking/popping noises when your mouth opens Keep in kind clicking and popping don’t necessarily have to be present for there to be a jaw problem that causes headaches. The good news is that our team at Norge Dental Center can help! TMJ can start with because of other conditions, like arthritis, tooth and jaw alignment issues, and stress and/or teeth grinding. If there have been past injuries or dislocation, TMJ may be a longer-term effect. Symptoms range from migraine headaches to teeth clenching and grinding, all directly impacting how you feel on a daily basis. Your teeth shouldn’t be causing you pain, and one of the first steps to treating TMJ is proper diagnosis. Before your next dental appointment, prepare a list of all the symptoms you experiencing on a daily or weekly basis. It’s important to tell your dentist what’s been bothering you so we can help – and it’s important to write these down in advance so you don’t forget in the moment! When checking for TMJ, your dentist will perform an exam to check your joints/muscles for tenderness and see if you have difficulty moving them. If diagnosed with a TMJ disorder, we can help correct or manage symptoms so you can get back to living your life. There are multiple solutions available, and your dentist will work with you to determine the best one. TMJ Mouthguards are worn to help protect your teeth against grinding/clenching during the night. If prescribed this device, you’ll remove it in the morning – hopefully headache free! If a mouthguard isn’t enough, Bite Correction might be recommended. This treatment requires dental work as it may include dental crowns, orthodontics, bridges or other techniques. Bite correction helps ensure the proper contact between your top and bottom teeth. If you have an upcoming appointment, make sure to share with your dentist any symptoms you’ve been experiencing. And if you’re new to Norge Dental Center, we’ll discuss all of your questions and concerns during your first visit. You really can live a happier, pain-free life just by asking for help. Call our office directly at (757) 941-7682 to make an appointment.  

How to Keep Teeth Healthy & White Through the Holiday

With the holidays fast approaching, you might be wondering how you can keep your teeth healthy and white without having to hide from pictures or give up the once a year Christmas candy. The team here at Norge has your back, and we’re here to help! We’re sharing some best practices for oral health during the holidays. Around this time of year, your teeth could use some extra love. Here are a few items to consider during the festivities: Careful with Candy While delicious, Christmas candy can be harmful to your teeth in more ways than one. Hard candy could easily crack your teeth, possibly leaving you in pain or with pressure/temperature sensitivity. On the other side of the spectrum, candy that’s really sticky could remove dental work such as crowns or fillings, and it’s very difficult to remove from your teeth. The best defense is to be careful and limit your intake of these common culprits of dental damage. Limiting your intake of sugars can also save you trips to the dentist for fillings later on. Eating large amounts of candy/other sugary foods is one of the main reasons that children are more likely to require fillings. Cutting back on sugars, eating healthy meals and visiting the dentist on a regular basis are the recommended ways to help prevent cavities from forming. A Quick Trick to Prevent Teeth from Staining If you have a glass of red wine during the holiday festivities, make sure that you swish water around in your mouth after you’re done to help prevent staining. Along with coffee, red wine is notorious for staining your teeth and can leave your smile less than brilliant after repeated exposure to acidic dark drinks like red wine. Because your teeth have a porous surface, the pigments from the wine can settle into the small cracks of your teeth leading to potentially stained teeth. We’re not saying that you have to avoid red wine – and in fact, there are articles all over the internet that indicate that drinking red wine has numerous health benefits. You’ve probably even heard one of those benefits from a family member or friend. Proactively Whitening Teeth During this time of year, you might want to take an extra step to ensure that your smile is the brightest it can be. One of the ways you can do this effectively is through at-home teeth whitening provided by your dentist. While easily accessible during your grocery trips, over-the-counter teeth whitening products don’t perform as well as the ones you’ll find at your dentist’s office, so don’t be afraid to ask us. When you book an in-house whitening appointment at Norge Dental Center, we can share options and even provide you with custom-fit trays and whitening gel that you can use at home. To schedule your appointment to talk about teeth whitening, call us at 757-941-7682. We’re wrapping up another year at Norge Dental Center, and want to wish each of our patients a joyous holiday...
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Need An Emergency Dentist in Williamsburg? What To Know Right Now

Maybe the kids were playing too rough or a popcorn kernel cracked a tooth. Whatever the cause, experiencing a dental emergency on a weekend or during a holiday can be especially stressful What do you do when the dentist offices are normally closed? Here at Norge Dental Center, we offer Emergency Dentistry services because we believe you shouldn’t have to wait when the unexpected occurs. Here’s what to do if you have a dental emergency after hours – If You’ve Lost A Tooth Don’t touch the root. Place the tooth back into the socket and call your emergency dentist right away. You can also place the tooth in a container of milk or water. Apply ice to your face if needed. The most important thing is to stay calm and know that your dentist can help fix it. If You’ve Broken A Tooth You’re wondering if it can be made whole again, and we want to see that happen! We’ll use a digital x-ray to determine if the tooth can be bonded. If extraction is needed, a dental implant is the most natural looking option to blend with the rest of your teeth. If You Need Oral Surgery While we always aim to perform the least invasive treatment option, sometimes surgery is required. Whether you’re oral health requires dental implants, TMJ treatment, or tooth removal – we’re on a mission to restore your smile. We have a team of dentists on-call during AND after hours prepared to handle any tooth-related emergency. Whether you’re new to Norge Dental Center or a current patient, we can help after you’ve experienced an accident or injury. Below is a list of our available emergency dentists. If you call our Dental Emergency Hotline at 757-645-0143, we will help you right away. Dr. Timothy Johnston Dr. Ray Henley Dr. Aarthi Balasubramaniam Dr. Poonum Bharal Dr. Mark Crocker When emergency strikes, our priority is to quickly diagnose the problem and immediately relieve any pain or discomfort you might be feeling. We understand that injuries are stressful, so we combine the latest technology with extra comfort measures to ensure you’re back on your way in no time! Make sure to add the Dental Emergency Hotline to your cell phone! If an accident or trauma-related injury happens, don’t stress – you’ve got an experienced team at Norge Dental Center ready to help you and your family. 

Sinking Your Teeth into Thanksgiving Dinner: Oral Health Dos and Don’ts

By Christina Thomas, RDH  As Thanksgiving approaches, we here at Norge Dental Center would like to express our gratitude to our patients and dental family. This time of year gives us the opportunity to reconnect and focus on all the blessings of the year behind and ahead of us. While we gather with loved ones and share feasts, here are a few helpful tips to help keep our smiles as thankful as our hearts.  Let’s have a look around the typical Thanksgiving dinner table! Turkey. The the main course and highlight of a traditional Thanksgiving dinner is the Turkey. Turkey contains Phosphorus, which is a main component in the development of teeth and rebuilding of enamel. Be careful of the turkey bones though, which can lead to broken teeth. Cranberries. As a side, fresh cranberries are an anti-inflammatory fruit full of Flavonoid which helps to prevent bacteria from sticking to our teeth.  Watch out for the cranberry sauces however, because they may contain additional sugars which attack the enamel and can lead to decay.  Macaroni & Cheese. If you are having Macaroni and cheese, this side dish is heavy on calcium which helps to strengthen teeth. Potatoes and Sweet Potatoes. When it comes to potatoes, be mindful of the starch that bacteria love to feed on. Sweet potatoes are a better option that contains Vitamin A and can stimulate saliva which helps to alleviate xerostomia.  Vegetables. Making sure to get your recommended serving of Vegetables is important.  Green beans, spinach, and brussel sprouts are great options that contain high levels of folic acid which help prevent gum disease.  As our main course comes to a close and desserts are calling our name, we are reminded that moderation is our best weapon today! Low sugar and smaller portions will keep our teeth happy. Water and tea are great beverages to sip on throughout the day.  Choosing these over coffee or sodas will reduce the amount of erosion that teeth undergo. Coffee can also stain our teeth, as does red wine.    Somewhere between the last plates being washed and falling asleep on the couch by the fireplace, make sure to take time to brush and floss. Remember that maintaining good oral health is one of the best gifts we can give ourselves.  We hope you have a Happy and Healthy Thanksgiving. See you after the holiday!  

Time for Children’s Cavities to Hit the Road! Signed, MOM.

When it comes to visiting the dentist, many children are uneasy. They might be wary of the x-ray machine, or the sounds the dental tools make. Unfortunately, these fears are probably due to previous experiences. Maybe the office was cold, the staff unfriendly, or the dentist didn’t explain the procedure in “kid terms.” All of these experiences can turn any routine checkup into a nightmare for a child. Heck even us adults would be turned off, right? The good news is, it doesn’t have to be this way. Here at Norge Dental Center, we earn our “family dentist” title by building an entire experience just for children. We understand the fears associated with visiting the dentist for the first time, or even the 10th. Our pediatric wing will make kids feel right at home with TVs, headphones, and blankets for comfort. If it’s your child’s first time to Norge, we take them on a grand tour, or as we like to call it, a Happy Visit. This includes a ride in the dental chair, meeting Mr. Thirsty, counting teeth, learning about Douglas (the Tooth Fairy’s pet), and educating them on the best brushing/flossing techniques. Speaking of those brushing habits, let’s talk about ages 6-14, when kiddos are the most cavity prone. During this time they are still developing proper brushing and flossing habits, and tend to pay more attention to the candy aisles at the grocery store. Because there are so many tiny cracks and grooves in teeth, a toothbrush might not reach all of them, leaving the teeth exposed to the development of decay. This is especially true for their back teeth (molars), which are uneven and a good place for bacteria to hide. Not to worry, sealants are here to save the day! Sealants are a thin, plastic coating painted on the chewing surfaces of teeth. It bonds to the tiny cracks and grooves forming a superhero-like shield to prevent food from getting in, and plaque from developing. The entire process only takes a few minutes, and is entirely painless. Sealants last anywhere between three to five years. Keep in mind that they only do their job correctly while fully intact, so make sure to keep regular appointments with your dentist. If you’re wondering how effective sealants are at preventing cavities, we’re glad you asked! Studies say sealants have been shown to reduce the risk of decay by nearly 80 percent in molars. If any of your child’s teeth are showing early signs of decay, sealants can still be applied over them to prevent further damage. Talk about a win- take that Mr. Cavity! For more information on preventative measures you can take to help ensure your child’s oral health, call our office today to book their first appointment. We’ll perform an initial exam, and give you all the information you need to be heavily armed in the fight against cavities. 
 
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